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Our vision and values
Our Vision
Working with the community to provide excellent homes and housing services.
Our mission statement
We aim to provide excellent and efficient services working in partnership with residents and the wider local community to create homes and neighbourhoods that meet the aspirations of the people of Gateshead.
Our values
We will achieve this by
- Being customer focused, innovative and professional - involving
customers in what we do.
- Being honest, accountable and transparent - delivering excellent services
with integrity.
- Caring and respecting - the people we work for and with.
- A commitment to all our employees - celebrating our successes.
- Being positive and responsive - constantly striving to achieve excellence.
- Being motivated, trained, and committed across the company - delivering
efficient and effective services.
- Embracing equality - valuing difference.
- Being a listening and learning organisation - staying in touch with
what customers want.
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