Birtley housing office – who’s who?

by The Gateshead Housing Company & filed under About us - our employees, Get in touch - your housing office.

Office address

Gateshead Council @ Birtley, 16 Durham Road, Birtley, DH3 1LE.
Tel: 0191 433 5822
Fax: 0191 433 5833
Office email: wrekentonoffice@gatesheadhousing.co.uk

All housing offices can be contacted by texting ‘ENQ’ and your message to 0778 620 8277.

Opening times

  • Monday – 9am to 5pm
  • Tuesday – 9am to 5pm
  • Wednesday – 9am to 3.45pm
  • Thursday – 9am to 5pm
  • Friday – 9am to 4.30pm.


Hazel Forster – Neighbourhood Service Manager
Call: 0191 433 5374
Email: hazelforster@gatesheadhousing.co.uk

Adrian Hibbert – Neighbourhood Housing Manager
Call: 0191 433 5813
Email: adrianhibbert@gatesheadhousing.co.uk

Chris Hardy – Neighbourhood Housing Officer
Call: 0191 433 6117
Email: chrishardy@gatesheadhousing.co.uk

David McCracken – Neighbourhood Housing Officer
Call: 0191 433 6137
Email: davidmccracken@gatesheadhousing.co.uk

Marion Ranson – Neighbourhood Housing Officer
Call: 0191 433 6123
Email: marionranson@gatesheadhousing.co.uk

Other useful contacts

Rent advice
Call: 0191 433 6150
Text: ‘RENT’ and your message to 0778 620 8277
Email rentenquirieses@gatesheadhousing.co.uk

HomeRepairs
Visit: www.gatesheadhousing.co.uk/repairfinder 
Call: 0800 408 6008
Text: ‘REPAIR’ and your message to 0778 620 8277
Email: repairs@gatesheadhousing.co.uk

Tyne and Wear Homes
Text: ‘CBL’ and your message to 0778 620 8277
Email: tyneandwearhomes@gatesheadhousing.co.uk

Neighbourhood nuisance
Call: 0191 433 5327 from Monday to Friday until 5pm
Text: ‘ASB’ and your message to 0778 620 8277
Email: nrt@gatesheadhousing.co.uk

Council Tax and Housing Benefit enquiries
Call: Gateshead Council on 0191 433 4646
Email: benefitenquiries@gateshead.gov.uk

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