Complaints satisfaction survey

by The Gateshead Housing Company & filed under Get in touch - customer surveys.

We are contacting you because you have recently made a complaint to us.

As our aim is to provide an excellent service, we would like to find out about your experience of the complaints procedure.

Your feedback will help us to address any issues and make improvements to our service.

Thank you for taking the time to give us your views.

If you have any queries about this complaints satisfaction survey please email Mark Pollard, Customer Services Policy Officer or call 0191 433 5375.

Fields marked with a * must be completed.

Complaints survey

Step 1 of 3

  • You will find this in the email we sent you, but please note you may not yet have one if you are not a tenant or leaseholder of Gateshead Council.
  • You will find this five digit number in the email we sent you about your complaint.
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