Payments

The Gateshead Housing Company needs tenants and leaseholders to pay rent and service charges on time to help maintain the many services it provides.

The company aims to make it as easy as possible to pay rent.

We do this by providing different payment methods and offering help and advice for those with difficulties.

You can pay your housing rent and council tax using our existing service on Gateshead Council's website.

Pay your Housing Rent or Council Tax *
Paypoint and Post Office payment options *
Check your Housing Rent or Council Tax balance *
Pay your leaseholder service charge *
Check your leaseholder service charge balance *
Are you paying to much Council Tax? *
Report a change of address *

* opens in a new window

Ways to pay your rent include:

• Direct Debit

This is the simplest and safest way to pay your rent and service charges and you can choose from four preferred payment dates.

• PayPoint

You can pay your rent by cash at any PayPoint outlet. All you need to do is take your payment card and money to anywhere you see the PayPoint sign.

• At our payment offices

Rents can be paid using debit cards, postal orders or cash, at ten payment offices, including Gateshead Civic Centre.

• Debit card

You can use a debit card at any payment office or Gateshead Civic Centre.

• Over the phone

You can pay your rent with your debit card by phone, 24-hours a day, by calling 0845 149 0002. It's automated, safe, fast and easy. Same day payments (if made before 4.30pm).

• Post Office

You can use your rent payment card at any UK Post Office.

• Salary deduction

If you work for The Gateshead Housing Company or Gateshead Council, your rent can be taken directly out of your salary.

• By post

Cheques or postal orders can be sent to any of our payment offices or Gateshead Civic Centre.

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