The Gateshead Housing Company

Low-rise flats and maisonettes

Low-rise flats - Cleaning Service Standards

Cleaning materials

The specification describes the cleaning service provided to all communal areas within low-rise flats.

Weekly tasks

  • Sweep and damp mop all hard floor areas and stairs
  • Wipe clean banisters/railings on all floors
  • Dust all woodwork including skirting boards
  • Wash paintwork to external doors, both faces
  • Clean glass to external doors both faces
  • Litter pick and sweep all access paths to entrances and exits
  • Report any graffiti to client.

Chute areas (where applicable)

  • Inspect chute area and report any bulky items for collection
  • Brush out chute area floor
  • Check hopper is operational and report any defects to the nearest housing office
  • Check and report to home repairs any blockages to the chute
  • Wash down railings in chute areas.

Bin store area (including external ones)

  • Where separate bin store is provided, litter pick and sweep out.

Additional tasks

  • Wash and disinfect refuse chute areas as required.

If you would like to comment on the quality of the cleaning service you receive then please contact our Operational Support Team.