Rewards and incentives for customers

The Gateshead Housing Company has a number of reward and incentive schemes that recognise the participation of customers in a number of different ways:

• Paying by Direct Debit
• Paying their rent on time
• Mystery shopping
• Having gas appliance serviced regularly
• Completing a survey.

By offering a reward or incentive the company is able to say 'Thank you' to customers for completing a survey, paying rent on time or ensuring the health and safety of themselves, their households and the surrounding community.

The Gateshead Housing Company offers the following rewards and incentives to customers.

• Annual tenant and leaseholder survey
• Mystery Shopping incentive scheme
• Sheltered Accommodation survey
• Annual Leaseholder satisfaction survey 
• Leaseholder Direct Debit scheme
• Leasehold Gas Servicing programme
• HomeBonus Reward scheme
• HomeStyle reward scheme
• Decent Homes satisfaction survey
• Gas Servicing survey
• HomeRepairs satisfaction survey
• Direct Debit scheme
• Clear rent account scheme.