All about rent and benefits - paying your rent

The Gateshead Housing Company needs tenants to pay rent on time to help maintain the many services it provides. The company aims to make it as easy as possible to pay rent.

We do this by providing different payment methods and offering help and advice for those with difficulties. We will also help tenants obtain benefits they may be entitled to.

What does my rent include?

• The rent you pay each week includes charges for basic rent and water rates.
• For some properties it may also include charges for furniture, insurance, heating, communal rooms, concierge services, wardens, caretakers and TV licence.

What do we use the money for?
The rent you pay goes towards providing many services including:

• An efficient repairs service
• An extensive housing office network
• Experienced and qualified employees
• Concierge and warden services.

When is the rent due?
Your rent is due weekly every Monday.

If paying weekly is not convenient, please contact your nearest housing office or Rent and Income Team to make other arrangements.