All about rent and benefits - paying your rent
How to pay rent
There are a number of ways to pay your rent. They are:
Online - or over the telephone to any office
Direct Debit - To start paying this way simply complete a Direct Debit mandate and return it to us.
At our payment offices - Rent can be paid using debit cards, postal orders or cash, at seven payment offices including Gateshead Civic Centre.
Debit card - You can use a debit card at any housing office
This is the simplest and safest way to pay your rent and you can choose from four preferred payment dates.
Over the phone - You can pay your rent with your debit card by phone,
24-hours a day, by calling 0845 149 0002. It's automated, safe, fast and easy. Just follow the instructions provided - make sure you have your eight-digit payment reference number ready.
Post Office - You can use your rent payment card at any UK Post Office.
Salary deduction - If you work for The Gateshead Housing Company or Gateshead Council, your rent can be taken directly out of your salary.
PayPoint - You can pay your rent by cash at any PayPoint outlet.
All you need to do is take your payment card and money to anywhere you see the PayPoint sign including newsagents, supermarkets, convenience stores and garages.
Find your nearest PayPoint location.
By post - Cheques or postal orders can be sent to any of our housing offices. Please do not send cash by post.
Further pages in All about rent and benefits - paying your rent
- Why do tenants pay rent?
- You are here: How to pay rent
- Help with your rent
- How is my rent calculated?
- How can I get help paying my rent?
- What should I do if I can't pay my rent?
- Who else might be able to help me?
- I have other debts what should I do?
- I have received a letter showing I owe rent. What should I do?
- Will an officer call about my rent?
- What happens if I break an agreement?
- I have received a 'Notice. What should I do?
- I have received a Court Summons. What should I do?
- Can I be evicted?
- Who can I contact for help?