A to Z
Urgent housing need: Outline
Under the new Lettings Policy some homes are advertised to reflect the different levels of housing need.
Urgent housing need applies to members who:
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Are statutorily homeless
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Are threatened with becoming homeless
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Have a severe medical need who are at risk in their current home
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Are severely overcrowded
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Have received a proposed demolition of their home or change of use agreed by Gateshead Council
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Are part of Gateshead Council's suported tenancy scheme - Single Gateway
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Are leaving care - where Gateshead Council has a parental responsibility to minors
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Are leaving a Gateshead Council tied tenancy (imminently)
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Are leaving the armed forces (imminently)
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Are entitled to alternative accommodation - instead of succeeding to a tenancy
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Would release a property in high demand, by moving to one in lower demand
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Are suffering from domestic violence.
Online Services
Common Questions
- What support is given to asylum seekers and refugees?
- What about homes not advertised for rent?
- I would like to receive the HomeChoice newspaper every week - how do I request it?
- Can you tell me if I am on your waiting list or my registration number?
- I have made a bid for a property - can you tell me how I am doing before bids close?
- My application has been deferred - what do I need to do in order to make bids?
- How can I apply for a home in Gateshead?
Further Information
- Homes to rent and bidding
- HomeView
- HomeChoice feedback
- Homes not advertised for bidding
- Homelessness
- Asylum and refugee support
- Secure tenancies
- HomeChoice newspaper
- Your Tenancy Agreement
- Introductory tenancies
- Energy Performance Certificates (EPCs) and renting homes: A tenant’s guide
- How to contact us over Christmas and the New Year
- Do you have a medical need?
- Help for tenants wanting to downsize their home
- Gateshead Council's Lettings Policy
- Multiple viewings
- Changes to the Lettings Policy - what happens next?
- Furniture Leasing Scheme
- HomeChoice categories of housing need
- Waiting times
- The services you can expect - Viewing a home
- Lettable Standard
- What is HomeChoice?
- Living in Central Gateshead
- Living in Birtley
- Living in Blaydon
- Living in Dunston
- Living in Felling
- Living in Highfield
- Living in Leam Lane
- Living in Low Fell
- How do we measure our performance?
- Tenancy support
- Rewards and incentives for customers
- How are we performing?
- Tenant Services Authority (TSA)
- Applying for a home
- What other standards are measured?
- Customer contact visits
- Compliments, complaints and suggestions
- HomeChoice categories under the new Lettings Policy
- Information about housing association and private landlords under the new Lettings Policy
- Lettings criteria under the new Lettings Policy
- Information for home owners under the new Lettings Policy
- What happens in exceptional circumstances under the new Lettings Policy
- Exclusions and demotions under the new Lettings Policy
- Requesting a review under the new Lettings Policy
- Cancellations under the new Lettings Policy
- Direct lets under the new Lettings Policy
- Information on local lettings plans under the new Lettings Policy
- Successions and assignments under the new Lettings Policy
- Mutual exchanges under the new Lettings Policy
- Information on garages under the new Lettings Policy
Contact: HomeChoice Team
Email: homechoice@gatesheadhousing.co.uk
Telephone: 0191 433 5345
Mobile: Text: 0762 480 4167 (Keyword CBL)
Mini-Com: 0191 433 5349
Fax: 0191 433 5354
The Gateshead Housing Company, Keelman House, Fifth Avenue Business Park, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XA

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