The Gateshead Housing Company recently launched its Equality and Inclusion Scheme 2016-2019 with an event for involved customers at the Salvation Army in Gateshead.
Attendees included members of the company’s Board, scrutiny panel Talisman, the Disabled Persons Housing Forum, the LGBT Network, four of our Service Improvement Groups, the Complaints Panel, and the Black and Minority Ethnic Forum.
The housing company’s Involvement Team talked customers through the work the company is doing in relation to the nine characteristics of the Equality Act 2010.
Recent activity has included an anti-hate-crime project with local schools; digital, energy-saving and financial inclusion training; facilitating the LGBT Network; and attendance at Northern Pride.
Two involved customers, Lynn Paterson and Margaret Gale, spoke about what Equality and Diversity means to them.
Margaret Gale, a member of the Disabled Persons Housing Forum and LGBT Network, said: “For me, Equality and Diversity means that everyone has an equal chance no matter who they are.
“It was great to see the Equality and Inclusion Scheme project through from start to finish.”
Customer Support Manager Martin Poulter said: “We want to ensure that our internal and external customers have an equal chance to access our services, and have set the following three goals to achieve by the end of 2019:
- Maintain a corporate commitment to equality issues
- Work in partnership with customers and stakeholders to deliver accessible services and improve community inclusion
- Be an equal opportunities employer that represents the community.”
To find out more you can contact the Involvement Team on 0191 4335357 or firstname.lastname@example.org.