Office address
Gateshead Council @ Birtley, 16 Durham Road, Birtley, DH3 1LE.
Tel: 0191 433 5822
Fax: 0191 433 5833
Office email: wrekentonoffice@gatesheadhousing.co.uk
All housing offices can be contacted by texting ‘ENQ’ and your message to 0778 620 8277.
Opening times
- Monday – 9am to 5pm
- Tuesday – 9am to 5pm
- Wednesday – 9am to 3.45pm
- Thursday – 9am to 5pm
- Friday – 9am to 4.30pm.
Hazel Forster – Head of Neighbourhood Services (South & East)
Call: 0191 433 5374
Email: hazelforster@gatesheadhousing.co.uk
Adrian Hibbert – Neighbourhood Housing Manager
Call: 0191 433 5813
Email: adrianhibbert@gatesheadhousing.co.uk
Chris Hardy – Neighbourhood Housing Officer
Call: 0191 433 6117
Email: chrishardy@gatesheadhousing.co.uk
David McCracken – Neighbourhood Housing Officer
Call: 0191 433 6137
Email: davidmccracken@gatesheadhousing.co.uk
Marion Ranson – Neighbourhood Housing Officer
Call: 0191 433 6123
Email: marionranson@gatesheadhousing.co.uk
Other useful contacts
Rent advice
Call: 0191 433 6150
Text: ‘RENT’ and your message to 0778 620 8277
Email rentenquirieses@gatesheadhousing.co.uk
HomeRepairs
Visit: www.gatesheadhousing.co.uk/repairfinder
Call: 0800 408 6008
Text: ‘REPAIR’ and your message to 0778 620 8277
Email: repairs@gatesheadhousing.co.uk
Tyne and Wear Homes
Text: ‘CBL’ and your message to 0778 620 8277
Email: tyneandwearhomes@gatesheadhousing.co.uk
Neighbourhood nuisance
Call: 0191 433 5327 from Monday to Friday until 5pm
Text: ‘ASB’ and your message to 0778 620 8277
Email: nrt@gatesheadhousing.co.uk
Council Tax and Housing Benefit enquiries
Call: Gateshead Council on 0191 433 4646
Email: benefitenquiries@gateshead.gov.uk
