Board Meeting – Thursday, 17 May 2012

by The Gateshead Housing Company & filed under Governance - Board meeting - 2012.

  • Download the full agenda here
  • Item 3 – Revised Regulatory Framework
  • Item 3 – Appendix
  • Item 4 – Minutes of Board Meeting held on 15 March 2012
  • Item 6 – Delivery Plan 2011-12
  • Item 6 – Appendix
  • Item 7 – Transfer of Former Caretakers Houses to the Housing Company for Residential Use
  • Item 7 – Appendix 1
  • Item 7 – Appendix 2
  • Item 7 – Appendix 3
  • Item 7 – Appendix 4
  • Item 7 – Appendix 5
  • Item 8 – Annual General Meeting
  • Item 9 – Board Training and Development Plan 2011-12
  • Item 10 – Governance Performance Indicators and Targets
  • Item 12 – Customer Service Excellence Accreditation
  • Item 13 – Performance – Quarter 4 2011-12
  • Item 13 – Appendix
  • Item 14 – Service Standards Performance – Q4 2011-12
  • Item 14 – Appendix
  • Item 15A – Minutes of Customers and Communities held on 2 May 2012
  • Item 15B – Minutes of Resources and Audit Committee held on 10 May 2012
  • Item 16(i) – Business Continuity Plan – Action Cards
  • Item 16(i) – Action Card – Repairs
  • Item 16(i) – Action Card – Gas Servicing
  • Item 16 (i) Action Card – Fire Safety
  • Item 16 (i) – Action Card – Water Hygiene
  • Item 16 (i) – Action Card – Lifts Safety
  • Item 16(ii) – Petitions Update
  • Item 16(ii) – Appendix
  • Item 16(iii) – Outstanding Issues

Other meetings and minutes

Please note: All agendas of the meetings of The Gateshead Housing Company Board previous to August 2008 are archived on Gateshead Council’s website.

For further information about the com­pany’s Board or meetings, contact the Governance and Risk Officer on 0191 433 5308 or e-mail stuartgibson@gatesheadhousing.co.uk