- Board Agenda – 26 November 2020
- Item 3 – Minutes of Board Meeting held on 24 September 2020
- Item 4 – Housing Ombudsman Complaint Code
- Item 5 – Cabinet Report on Housing Review
- Item 6 – Housing Management and Maintenance Services – Proposed Transfer To Gateshead Council
- Item 7 – Social Housing White Paper – The Charter for Social Housing Residents
- Item 9 – Key Performance Indicator and Service Standard Results – Second Quarter 2020-21
- Item 10 – Minutes of Resources, Audit and Performance Committee held on 11 November 2020
- Item 11 – Minutes of Customer Services Committee held on 12 November 2020
