Bogus caller alert in high-rise blocks

by The Gateshead Housing Company & filed under Help in your home, Help in your home - bogus and cold callers, Help in your home - multi-storey accommodation, News.

The Gateshead Housing Company is warning residents to be on their guard following reports of a bogus caller to a high-rise block in Gateshead.

The company has passed on reports to Northumbria Police of a man visiting St Cuthbert’s Court in Windmill Hills claiming to be checking electric heating in flats it manages.

After the man, described as being over 6ft tall and young in appearance, left a flat he had gained access to, a substantial amount of cash was found to be missing.

The housing company is not carrying out any such unplanned work in the area and is asking tenants to be extra careful about unexpected visitors offering to carry out work on their home.

Neil Bouch, Director of Customers and Communities, said: “All of our employees and contractors take great care when dealing with tenants or leaseholders and will always show an identity card when visiting homes.

“We would never visit homes to carry out an inspection or repair without scheduling an appointment with tenants first and employees or contractors will always carry ID.

“Customers should not allow anyone in their home they are suspicious of. Then they should call us, Gateshead Council or Northumbria Police to confirm the employee or contractor is genuine.”

Concerned customers can call the housing company on 0191 433 5353 to check callers are genuine. If they are in any doubt they should refuse access to the property.

‘No ID? No way!’ postcards, which highlight useful telephone numbers for concerned customers, are sent to customers on a regular basis.

Customers can pick up extra postcards free of charge from their nearest housing office.