Our Equality and Diversity Report for 2017/18 is now available to read. The Gateshead Housing Company puts equality and diversity at the heart of the way we deliver services. This… Read More
About us
Equality and Diversity Annual Report 2018
Corporate Plan 2018-2023 published
The Gateshead Housing Company has published its Corporate Plan 2018-2023. The plan outlines the company’s background and current situation, highlighting the individual challenges and opportunities facing the borough of Gateshead…. Read More
Measuring our success
Our business strategy is underpinned by a suite of directorate plans and supporting strategies, each setting out how we will work together to exemplify our values, observe our priorities, deliver… Read More
Our plan of action – Objective 4: Unlocking our potential through our people
Action Develop our company culture, bringing together the best in terms of innovation, creativity and customer experience Outcome by 2023 Our people are enthusiastic and thoroughly enjoy working here. They… Read More
Our plan of action – Objective 3: Sharpening our business focus
Action Develop our approach to rent arrears prevention and income collection Outcome by 2023 We’re providing a variety of ways to pay rent. We’ve put in place measures to support… Read More
Our plan of action – Objective 2: Creating outstanding homes and living spaces
Action Review our approach to fire safety in all properties across the borough and fully implement arrangements and remedial works to ensure the fire integrity of our homes Outcome by… Read More
Our plan of action – Objective 1: Taking our services to the next level
Action Create and deliver an aspirational customer experience for all customers Outcome by 2023 We work with the Council and other partners to provide seamless services which match customer needs… Read More
Our vision
Priorities and Plans for the Future We aim to be a housing company where being creative and passionate about what we do is exactly what we do. Our vision is… Read More
All about Gateshead
Gateshead is feeling the effects of these broader national issues, particularly in relation to the local economy and impact on life chances. Historically, we’re one of the most deprived boroughs… Read More