In summer 2018 tenants and leaseholders took part in a customer satisfaction survey. One of the main areas you told us we need to focus on is the HomeRepairs service…. Read More
Get involved
New Moving Forward programme out now!
The Gateshead Housing Company’s free customer training programme, Moving Forward, is now available for 2019-20. We want our customers to have the best opportunities to develop their skills and knowledge… Read More
Moving Forward customer training programme 2019/20
Housing Day 2018
#HousingDay18 Housing Day, the annual event which celebrates the positive impact of social housing on millions of tenants, takes place on Wednesday 10 October. This year’s theme is “The Tenant… Read More
Come and give your views on the social housing green paper
We are holding a consultation event to discuss the Government’s recently published Social Housing Green Paper on Wednesday 24 October. This informal session, chaired by our Managing Director Jon Mallen-Beadle,… Read More
Equality, Diversity and Inclusion (EDI) group
The group is made up of representatives from our diverse customer base and is supported by the Customer Involvement Team. Its broad aim is to monitor our progress against the… Read More
Help improve services for older people
In the Winter 2018 issue of TGHC news we reported that we were revising the ways in which customers can get involved to shape our services. We are pleased to… Read More
Moving Forward – what a year!
As our 2018/19 Moving Forward programme is launched this month, we felt it timely to shout about the last year’s courses and share some of the positive feedback we’ve had… Read More
New Moving Forward programme out now!
The Gateshead Housing Company’s free customer training programme, Moving Forward, is now available for 2018-19. We want our customers to have the best opportunities to develop their skills and knowledge… Read More
Involvement gets a refresh
We offer a wide range of ways you can get involved in helping to shape the services you receive. This has resulted in hundreds of our customers joining various activities… Read More