The caretaker service is provided to more than 1,900 residents in 25 multi-storey blocks across Gateshead. The overall aims of the service are to ensure the communal areas of the… Read More
Help in your home – multi-storey accommodation
Your caretaker and concierge survey 2019
The joint caretaker and concierge service is provided to more than 600 residents living in Warwick, Regent, Redheugh and Eslington Court. The overall aims of the service are to ensure… Read More
District heating work completed
In Autumn 2017 we told you about a new scheme to install district heating systems to seven multi-storey blocks in Gateshead. The project is part funded by the European Regional… Read More
Staff profile: multi-storey caretaker
The Gateshead Housing Company manages 25 multi-storey blocks, each with its own residential caretaker who works as part of the Multi-storey Team. Caretakers play an important role and have a… Read More
Staff profile: multi-storey concierge
The Gateshead Housing Company manages 25 multi-storey blocks, four of which have a concierge service as part of the Multi-storey Team. The concierge service is based at Eslington Court in… Read More
Fire safety work – keeping our residents safe
Following last week’s newsletter, the Fire safety advice leaflet, and our promise to keep customers informed, here is an update of the latest fire safety work we are doing in partnership… Read More
Multi-storey SIG on tour
The multi-storey Service Improvement Group (SIG) has been out and about touring some of our blocks to look at the various investments currently in progress or recently completed. The SIG… Read More
Meters in Multi-storeys
If you live in one of our multi-storey blocks, it’s likely that at some point you’ll need access to your gas and electricity meters, which are kept in communal cupboards…. Read More
Blocks in bloom
Three multi-storey blocks in Central Gateshead are flowered up, thanks to our Sustainable Communities Fund and the efforts of residents and Caretakers. The fund was used to buy hanging baskets… Read More
Cyclical maintenance in multi-storey blocks
If you are a tenant the cost of these cyclical maintenance services is included in your rent. For leaseholders, charges for these services are included in the repairs and maintenance… Read More