Invoices for annual charges If you own the lease of a property, you are required to pay your share of the landlord’s cost of maintaining and repairing the structure and… Read More
Owning your home – leaseholders
Cyclical maintenance in multi-storey blocks
If you are a tenant the cost of these cyclical maintenance services is included in your rent. For leaseholders, charges for these services are included in the repairs and maintenance… Read More
Customers are happy with housing services
The Gateshead Housing Company has received praise for the high standard of services from a satisfaction survey of customers. Almost eight out of 10 of the tenants and leaseholders that… Read More
Still time to give us your views
The Gateshead Housing Company is carrying out a major survey of nearly 20,000 tenants and leaseholders to get their views and help plan future housing services. The company is asking… Read More
Give us your views says housing company – 2015 satisfaction survey
The Gateshead Housing Company is carrying out a major survey of nearly 20,000 tenants and leaseholders to help plan future housing services. The company is asking customers what they think… Read More
Leaseholder handbook
Types of repairs and responsibilities
Plumbing Repairs to mains stopcock To block – housing company Inside flat – leaseholder. Repair burst or leaking water pipe Up to and including main stopcock – housing company Inside… Read More
Leaseholder handbook
The Gateshead Housing Company manages just under 20,000 rented properties and is working to improve council housing in Gateshead. In addition to this, the housing company also manages over 800… Read More
Leaseholder handbook – Your lease
Your lease You can get advice on your lease from the Leasehold Advisory Service, an independent organisation that provides free legal advice to leaseholders. Your lease is an important document… Read More
Leasehold handbook – Major works
Major works are large ‘one-off’ projects designed to extend and improve the life of your building. They include replacing old windows or replacing a broken lift. Major works are payable… Read More