If you missed June’s monthly customer email, you can now read it online in our Housing company e-news archive. It’s National Volunteers’ Week, and we’re asking for your help! We… Read More
News
We need your help!
In summer 2018 tenants and leaseholders took part in a customer satisfaction survey. One of the main areas you told us we need to focus on is the HomeRepairs service…. Read More
Business success for Springwell resident
Housing company tenant and professional hairdresser and beautician Emma Lowery is celebrating a win at The English Hair and Beauty Awards. After reaching the finals, Emma received Highly Commended at… Read More
Dementia support for Gateshead residents
The Gateshead Dementia Action Alliance (DAA) is making Gateshead more dementia friendly with a new online information page and a programme of Dementia Friends information sessions. The DAA is made… Read More
Your Rent and Income Service
Our Rent and Income Service does much more than collect rent and charges. They also offer several different types of support to help tenants manage their money and be happy… Read More
Reporting HomeRepairs
From 6pm on Friday 3 May until Sunday 5 May, the online repair reporting form will be unavailable due to essential maintenance. Non-emergency repairs can still be emailed to the… Read More
Customer Scrutiny Panel – latest review
Our Customer Scrutiny Panel, made up of tenants and leaseholders, carry out their own independent reviews of the housing company’s services, making recommendations for improvements. Panel Chair David Chambers takes… Read More
Felling Food Network
A new initiative to tackle food poverty in Felling has just been launched. Felling Food Network collects surplus food, which would otherwise go to waste, and donations from members of… Read More
District heating work completed
In Autumn 2017 we told you about a new scheme to install district heating systems to seven multi-storey blocks in Gateshead. The project is part funded by the European Regional… Read More
Edberts House – oh yes, they did!
Thanks to a grant from The Gateshead Housing Company’s Community Fund, Gateshead charity Edberts House brought the local community together with a fun-filled pantomime. Edberts House is based in the… Read More