Posts

Customer Involvement Strategy 2019-2022 (DRAFT)

by The Gateshead Housing Company & filed under Posts.

Foreword Welcome to our new Customer Involvement Strategy which sets out how we involve customers to help shape our services and hold us to account. We have consulted customers on… Read More

“No fines” homes look very fine indeed

by The Gateshead Housing Company & filed under News, Posts.

A scheme to improve the thermal insulation of 60 bungalows in Whickham has just been completed. The bungalows, on the Rectory Glebe Estate, have all been wrapped in external wall… Read More

Performance and Feedback Panel

by The Gateshead Housing Company & filed under Posts.

The Performance and Feedback Panel is made up of both tenants and leaseholders. Their role is to review our approach to receiving and responding to customer feedback. This includes: Analysing… Read More

Tenant satisfaction research

by The Gateshead Housing Company & filed under Posts.

Throughout August and September, we will be contacting some of our residents by phone to gather their opinions of The Gateshead Housing Company and what it is like to be… Read More

Join our Board as a Tenant Director!

by The Gateshead Housing Company & filed under Posts.

Do you have the passion, skills and commitment to make a difference to housing, communities and Council housing customers living in Gateshead? We’re looking to recruit a new tenant representative… Read More

Good news for leaseholders

by The Gateshead Housing Company & filed under Posts.

Leasehold buildings insurance cost will reduce by an average of 46%. The Leasehold Service Improvement Group (SIG), working in partnership with Gateshead Council, has helped to procure a new buildings… Read More