From 3 April 2017 the housing company will be responsible for the entire repairs process, from reporting to completion.
This will apply to all homes managed by The Gateshead Housing Company, including those owned by Keelman Homes Ltd.
HomeRepairs Update explains what has changed (and what hasn’t!), introducing the new Director of Property and Assets and the fresh new HomeRepairs logo.
Tell us what you think
If you have a question about the new HomeRepairs service, you can tweet us @gatesheadhc, post on our Facebook page @gatesheadhousingcompany, or email firstname.lastname@example.org using “HomeRepairs” as the subject.