HomeRepairs Update issued to all customers

by The Gateshead Housing Company & filed under Help in your home - repairs to your home, News.

H0002-SS-Home Repairs Update Issue 1 PACKSHOTHomeRepairs Update Issue 1 will soon be landing on customer doormats across Gateshead.

The newsletter is the first in a short series of publications aimed at keeping our tenants and leaseholders informed about important changes to our HomeRepairs service.

From April 2017 the housing company will be responsible for the entire repairs process, from reporting to completion.

This will apply to all homes managed by The Gateshead Housing Company, including those owned by Keelman Homes Ltd.

HomeRepairs Update explains what has changed (and what hasn’t!), introducing the new Director of Property and Assets and the fresh new HomeRepairs logo.

You can also read a PDF of HomeRepairs Update.

Tell us what you think

The next issue of HomeRepairs Update will be published in mid-March, and will feature a Question & Answer section.

If you have a question about the new HomeRepairs service, you can tweet us @gatesheadhc, post on our Facebook page @gatesheadhousingcompany, or email enquiries@gatesheadhousing.co.uk using “HomeRepairs” as the subject.