Housing company looks for leaseholders to join improvements group

by The Gateshead Housing Company & filed under Get involved, News.

The Gateshead Housing Company is on the lookout for new members for its Leasehold Service Improvement Group (SIG).Janice Adams

The group meets every month between 10.30am and 12.30pm at the housing company’s Team Valley headquarters, and make a real difference to the services leaseholders receive.

Previous achievements include developing procedural guides, scrutinising costs to ensure service charges offer value for money, and making information clearer for customers.

The next meeting is scheduled for Monday, 14 October where attendees will scrutinise performance against service standards for the previous quarter.

Janice Adams, Leasehold Services Manager, said: “We really do encourage new people to get involved, as it’s their views that can shape our services.

“Help with transport to attend meetings can be provided so call us on 0191 433 5395 to find out more.”

The Leasehold SIG is one of eight across the housing company, which all allow tenants and leaseholders to have their say on the services they receive.

For more information on joining a group click here.

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