Ways to pay your rent

Click and pay

MyTGHCaccount

You can check your rent balance or make a payment online at any time using our free MyTGHCaccount online service.

MyTGHCaccount – log in or register

Other convenient and easy ways to pay your rent

Set up a Direct Debit

Paying by Direct Debit is the easiest way to pay your rent.

With a Direct Debit, you simply instruct your bank to make a monthly payment to us for the cost of your rent. Once set up, this payment will then be made automatically on the same date every month, so there’s nothing else you need to do. There are four payments dates to choose from: 1st, 8th, 15th or the 22nd.

This makes life easy for you and there’s no chance you’ll forget to pay.

To set up a Direct Debit please call us now on 0191 433 6150.

Set up a standing order

Paying by standing order is another easy and convenient way to pay your rent.

With a standing order, you simply instruct your bank to make a payment to us for the cost of your rent. You can set up a standing order either weekly, fortnightly, four-weekly or monthly on any date. All you need to set up a standing order is your unique payment reference which you can find on any correspondence from the Rent and Income Team (including your rent statement) and our bank details which are shown below.

To pay: The Gateshead Housing Company

Sort code: 20.59.42

Account number: 13774910

Online

Pay online with your debit card at any time. You will need your payment reference to hand to process the payment. This can be found on any correspondence from the Rent and Income Team (including rent statements). Gateshead Council Online Payment

Via MyTGHCaccount

When you log into MyTGHCaccount you can make payments and check your account balance. You will need your debit card to hand.

24/7 automated phone service

Call 0800 052 3455 to pay via the automated service with your debit card at any time. You will need your payment reference to hand to process the payment. Your payment reference number can be found on any correspondence from the Rent and Income Team (including rent statements).

Call us

If you do not have your payment reference to enable you to make a payment online or via the automated service, call the Rent and Income Team on 0191 433 6150. They will give you your reference number and process a payment.

Post office

You can make payments at the post office if you have a rent payment card. Please keep in mind that payments made at the post office can take up to five days to reach your rent account so you may be contacted by the Rent and Income Team if payments to your account are delayed.

PayPoint

You can make payments at most PayPoint locations if you have a rent payment card. Please keep in mind that payments made at the PayPoints can take up to five days to reach your rent account and you may be contacted by the Rent and Income Team if payments to your account are delayed.

Recently there have been a number of PayPoint closures within the Gateshead area.
With further closures planned, please check the PayPoint website for up-to-date information of PayPoint locations. Find your nearest PayPoint store.