Job profile – Team Leader, M&E Capital and Cyclical Maintenance, Property and Assets

by The Gateshead Housing Company & filed under About us - find a job.

Grade H (subject to job evaluation)

  • Location: Shearlegs Road Depot
  • Service: Property and Assets
  • Line manager: Project Manager
  • Car user status: Casual

Job purpose

The key roles of this post will include:

  1. To ensure conduct and behaviour demonstrates a commitment to the core company values and promotes cross service working to achieve an excellent customer service and outcomes
  2. To support, coach and develop team members in line with company policies and procedures to maximise their full potential, ensuring both personal and organisational objectives are met
  3. To be proactive in all aspects of health & safety management to comply with current legislation, including CDM Regulations, promote a culture of good health and safety practice within the working environment, ensuring personal responsibilities to yourself and others are discharged in line with company policies and procedures
  4. To demonstrate a positive, diverse, and inclusive attitude to both internal and external customers and colleagues
  5. To effectively coordinate and supervise resources engaged in the delivery of cyclical delivery programme activities and/or capital M&E schemes
  6. To sign and complete test sheets by being a NICIEC qualified supervisor
  7. To monitor and manage subcontractor performance
  8. To assist in the preparation of programmes for construction activities in order to achieve targets
  9. To monitor and manage progress of works against programs to ensure that all works are delivered on time, within specification and budget and to the client’s satisfaction
  10. To ensure compliance with appropriate specifications (including tests such as material sampling)
  11. To deliver quality services with an appropriate framework (e.g. Best Value, Q.A.) to increase customer satisfaction
  12. To oversee and proactively manage budgets to make best use of funds available while making value for money decisions
  13. Such other responsibilities allocated appropriate to the grade of the post.




  • In the principles of construction, with either extensive relevant on-site managerial or technical work experience
  • Supervision of electrical or mechanical works
  • Health & safety regulations, including CDM Regulations
  • Managing employees/sub-contractors on site
  • IT literate including Word, Excel and Outlook


  • Time served trade NVQ Level 3 in a construction, electrical, mechanical or related subject (or have equivalent demonstrable construction related experience and qualifications)
  • Full Driving Licence or ability to meet the transport requirements of the role
  • City & Guilds Inspection and Testing 2391 or equivalent.


  • Principles of construction
  • Building regulations, in relation to electrical, mechanical or cyclical works
  • Good verbal and written communication skills
  • Budget monitoring
  • Ability to demonstrate a good understanding of equality and diversity and the ability to evidence how this would be displayed within the workplace.



  • Financial control
  • Contract administration
  • NICIEC qualified supervisor
  • Local government policies and procedures
  • Project management
  • Programming – sequence and critical path activities
  • Working as part of a diverse and inclusive workforce.


  • HNC or equivalent qualification in a construction related subject
  • 3 day first aid qualified
  • Scaffold inspection
  • Asbestos awareness
  • Relevant professional/managerial qualification


  • Design and build
  • Contract management

Competency definitions

Deciding and initiating action

Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.

Working with people

Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Writing and reporting
Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well structured and logical way; structures information to meet the needs and understanding of the intended audience.

Planning and organising
Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.

Delivering results and meeting customer expectations
Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.

Following instructions and procedures

Not challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.

Coping with pressures and setbacks
Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.