Office address
Gateshead Council @ Leam Lane, 129 Cotemede, Leam Lane, Gateshead, NE10 8QH.
Tel: 0191 433 5888
Fax: 0191 433 5885
Office email: leamlaneoffice@gatesheadhousing.co.uk
All housing offices can be contacted by texting ‘ENQ’ and your message to 0778 620 8277.
Opening times
- Monday – 8.45am to 5pm
- Tuesday – 8.45am to 5pm
- Wednesday – 8.45am to 3.45pm
- Thursday – 8.45am to 5pm
- Friday – 8.45am to 4.30pm.
Hazel Forster – Head of Neighbourhood Services (South & East)
Call: 0191 433 5374
Email: hazelforster@gatesheadhousing.co.uk
Catherine Hopkins – Neighbourhood Housing Manager (part-time)
Call: 0191 433 6128
Email: catherinehopkins@gatesheadhousing.co.uk
Emma Snaith – Neighbourhood Housing Manager (part-time)
Call: 0191 433 5886
Email: emmasnaith@gatesheadhousing.co.uk
Lisa Bagnall – Neighbourhood Housing Officer (part-time)
Call: 0191 433 6124
Email: lisabagnall@gatesheadhousing.co.uk
Rosemary Coleran – Neighbourhood Housing Officer (part-time)
Call: 0191 433 5883
Email: rosemarycoleran@gatesheadhousing.co.uk
Kevin Fudge – Neighbourhood Housing Officer
Call: 0191 433 5882
Email: kevinfudge@gatesheadhousing.co.uk
Joanne Henry – Neighbourhood Housing Officer
Call: 0191 433 5281
Email: joannehenry@gatesheadhousing.co.uk
Lorna Hughes – Neighbourhood Housing Officer
Call: 0191 433 5897
Email: lornahughes@gatesheadhousing.co.uk
Vicki McDowell – Neighbourhood Relations Officer
Call: 0191 433 5880
Email: vickimcdowell@gatesheadhousing.co.uk
Janice Pooley – Neighbourhood Housing Officer
Call: 0191 433 5884
Email: janicepooley@gatesheadhousing.co.uk
Emma Wilson – Neighbourhood Housing Officer
Call: 0191 433 6130
Email: emmawilson@gatesheadhousing.co.uk
Shirley Goody – Neighbourhood Relations Officer
Call: 0191 433 5881
Email: shirleygoody@gatesheadhousing.co.uk
Julie Graham – Older Persons Housing Officer
Call: 0191 433 5889
Email: juliegraham@gatesheadhousing.co.uk
Other useful contacts
Rent advice
Call: 0191 433 6150
Text: ‘RENT’ and your message to 0778 620 8277
Email rentenquirieses@gatesheadhousing.co.uk
HomeRepairs
Visit: www.gatesheadhousing.co.uk/repairfinder
Call: 0800 408 6008
Text: ‘REPAIR’ and your message to 0778 620 8277
Email: repairs@gatesheadhousing.co.uk
Tyne and Wear Homes
Text: ‘CBL’ and your message to 0778 620 8277
Email: tyneandwearhomes@gatesheadhousing.co.uk
Neighbourhood nuisance
Call: 0191 433 5327 from Monday to Friday until 5pm
Text: ‘ASB’ and your message to 0778 620 8277
Email: nrt@gatesheadhousing.co.uk
Council Tax and Housing Benefit enquiries
Call: Gateshead Council on 0191 433 4646
Email: benefitenquiries@gateshead.gov.uk
