Our plan of action – Objective 2: Creating outstanding homes and living spaces

by The Gateshead Housing Company & filed under About us - Corporate Plan 2018-2023.

Action
Review our approach to fire safety in all properties across the borough and fully implement arrangements and remedial works to ensure the fire integrity of our homes

Outcome by 2023
We have identified measures that are required to move beyond legislative compliance and we are delivering best practice in fire safety across the homes we manage

Action
Build on our relationship with the Council and the Government to deliver estate-based regeneration programmes in key areas

Outcome by 2023
We are implementing ambitious neighbourhood regeneration and community development initiatives in partnership with the Council; dealing with unsustainable homes; and safeguarding the sustainability of the HRA

Action
Work with the Council to review our approach to letting homes and refresh our lettable standard to meet modern aspirations and customer expectations

Outcome by 2023
We create exceptional homes and we let them to the right people, at the right time and in the right place. The quality of our homes is consistent across the borough; it’s of a high standard and is desirable. Customers aspire to live in one of our homes and so void levels and costs are reduced, and tenancies are sustained, creating stronger and more sustainable communities

Action
Invest in the improvement of neighbourhoods

Outcome by 2023
We create thriving living spaces. Through targeted investment, our neighbourhoods are aspirational places to live. Demand for our homes is high, satisfaction with neighbourhoods as a place to live has increased, and tenancies are sustained

Action
Develop and implement comprehensive community investment strategy

Outcome by 2023 
We’re maximising the impact we have from our investment in neighbourhoods and communities. We’re investing in building and empowering communities to deliver local regeneration and development initiatives for themselves

Action
Work in partnership with the Council to review anti-social behaviour services in the borough

Outcome by 2023
We take a modern joined-up approach to managing tenancies. Our teams are empowered to take prompt
and decisive action on tenancy breaches and our customers feel safe and secure living in their home