The Gateshead Housing Company will only cover the costs for certain types of infestation:
- Infestations of communal areas
- Rats (inside a property)
- Wasps’ nests, if they are blocking the only access to a property
- Blocked vents inside a property
- Infestations of wood-boring insects (eg woodworm) inside a property.
Tenants are responsible for paying for any other pest-control work to their home.
How to report a pest problem
Gateshead Council offers a comprehensive service which deals with all types of pests in your home.
Book an appointment with a pest control officer online or call Gateshead Council’s customer service team on 0191 433 7000 (Monday to Thursday, 8am to 5.30pm and Friday, 8am to 5pm).
More information about the pest-control services available from Gateshead Council.