Spotlight on… Housing and Mental Health Workers

by The Gateshead Housing Company & filed under About us - our employees, News, Posts.

To mark Mental Health Awareness Week 2020, we’re shining a spotlight on the support we offer. We recently spoke to Laura, a Housing and Mental Health Worker, who explained her role here at The Gateshead Housing Company:

“As Housing and Mental Health Workers, we support clients with secondary mental health needs who are homeless, or at risk of homelessness.

We work closely with mental health social workers, community psychiatric nurses and hospital mental health nurses, supporting vulnerable clients to avoid homelessness. This could mean supporting someone on a mental health ward to have a safe, planned discharge to their current home, or working alongside community treatment teams to help clients with failing tenancies.

Our day to day work includes supporting clients to create active Tyne and Wear Homes applications, liaising with supporting housing providers and providing (in normal circumstances) outreach appointments for clients in hospitals and in the community.”

With no two days the same, we asked Laura what she enjoys most about her job. She said:

“Definitely the final outcome – knowing your patience, understanding and hard work has helped a client find a property that they are happy to call home.”

We also asked for some final words of advice, for anyone struggling in the current climate:

“If you’re struggling, reach out for help and support. In these uncertain times, looking after your wellbeing and mental health is essential. Go for a walk, call a friend, do something for you.”

Photo: Housing and Mental Health Workers Laura (R) and Ashley (L), with Board member Helen Hall.