Foreword Welcome to our new Customer Involvement Strategy which sets out how we involve customers to help shape our services and hold us to account. We have consulted customers on… Read More
Posts Tagged: Involvement
Performance and Feedback Panel
The Performance and Feedback Panel is made up of both tenants and leaseholders. Their role is to review our approach to receiving and responding to customer feedback. This includes: Analysing… Read More
Involvement gets a refresh
We offer a wide range of ways you can get involved in helping to shape the services you receive. This has resulted in hundreds of our customers joining various activities… Read More
Customers meet with Housing and Planning Minister
Two tenant Board members, Robert Buckley and Elizabeth Bird, recently travelled to York to meet with Alok Sharma MP, Minister of State for Housing and Planning. Also attending were two… Read More
Festive event to thank involved residents
The Gateshead Housing Company has thrown a Christmas party to thank its tenants and leaseholders who ‘got involved’ to help make housing services better this year. The gathering was held… Read More
Share your views!
Do you want to help set the future priorities of The Gateshead Housing Company? If you are a tenant or leaseholder of the housing company why don’t you come along… Read More
Thank you, George!
After ten years of involvement with the housing company, George Bell (78) of Wrekenton is stepping down. George has taken part in many activities, including Service Improvement Groups, mystery shopping,… Read More
Renewed support for breakfast clubs
The housing company will continue to support a number of breakfast clubs in Gateshead schools for at least another two years. These clubs, run by charity Greggs Foundation, ensure pupils… Read More
The Gateshead Housing Company – more than just a landlord
The Gateshead Housing Company does so much more than just let properties and collect rent – we support our customers in many other ways. In this video, employees from across… Read More
Free course to promote diversity in Gateshead
The Gateshead Housing Company is encouraging local residents to attend a fun free course about valuing differences in others. The ‘Understanding differences in people’ course, on Friday, 17 March, will… Read More