Tenant satisfaction research

by The Gateshead Housing Company & filed under Posts.

Throughout August and September, we will be contacting some of our residents by phone to gather their opinions of The Gateshead Housing Company and what it is like to be a tenant.

The survey will be carried out on our behalf by Tlf Research, an independent research company who have over 20 years’ experience in interviewing residents of housing organisations.

If you do get a call please give a little of your time to answer the questions (you can remain anonymous if you like).

The answers you give will help us understand you and what is important to you, your family and your community so that we can provide the services you want in the way you want them.

Once this is complete we will tell you what we have learnt and what actions we will take next to help Gateshead thrive.

Any questions? Contact Customer Services Policy Officer Mark Pollard at markpollard@gatesheadhousing.co.uk or 0191 4335375.