Universal Credit update

by The Gateshead Housing Company & filed under Help in your home - rent and benefits, News.

From 11 October 2017, Universal Credit is replacing these benefits in Gateshead:

  • Income Support
  • Income-related Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Housing Benefit
  • Working Tax Credit
  • Child Tax Credit

For most people making a new claim for any of these benefits, this will now trigger a Universal Credit claim. If you have an ongoing claim with one of the above benefits and are not making any new claims, things will stay as they are for now and you will remain on your ‘old type benefit’.

Universal Credit is paid monthly in arrears and is made up of one amount which covers daily living needs and help towards housing costs.

If you make a claim for Universal Credit, please let us know so we can help you manage your rent account correctly – call the Rent and Income Team on 0191 433 6150.

Until now, Housing Benefit has been paid direct to us.  However under Universal Credit, you will receive your Housing Cost entitlement directly.  This means that you are responsible for paying your entire Housing Cost (rent) to The Gateshead Housing Company.

When you apply for Universal Credit, it can take up to six weeks before you receive any payment. You will therefore need to manage your money so you have enough to last until the next payment. You will receive your Universal Credit payment on the same date each month. 

Applications for Universal Credit are made online.  Once you have applied, you will then need to manage your account online.

Before making a claim, you will need the following to hand: Your bank account details, an email address, your exact housing costs.   You will also need to confirm your identity as part of the claim.

We can help

If you need some advice or support to claim Universal Credit or help to manage your ongoing claim, email adviceandsupport@gatesheadhousing.co.uk or call 0191 433 6161.

For more information about Universal Credit visit www.gov.uk/universal-credit