Your caretaker survey 2019

by The Gateshead Housing Company & filed under Help in your home - multi-storey accommodation.

The caretaker service is provided to more than 1,900 residents in 25 multi-storey blocks across Gateshead.

The overall aims of the service are to ensure the communal areas of the building remain free from debris, and are clean and clear and in a good state of repair.

The main features of the caretaker service are:

  • Providing an out-of-hours emergency service
  • Cleaning the block to the agreed service standards
  • Undertaking small repairs and repair reporting within the block
  • Litter picking/tidying of external areas around the block
  • Carrying out monthly Fire Safety and Health & Safety Inspections
  • Meeting new tenants to provide advice and information
  • Undertaking small tasks and repairs in residents’ homes
  • Providing access/information for contractors and visitors to the block

Please take a few minutes to fill in our short survey below:

Thank you.